Data Policy
Data Policy

Privacy Policy

This Privacy Policy regulates the processing of the personal data of users (hereinafter "User" or "Users") collected within the scope of the use of the Casa de Mateus Foundation website (hereinafter "Website"), as well as the Casa de Mateus Foundation Newsletter (hereinafter "Newsletter"), by the Casa de Mateus Foundation ("Foundation") and reflects the Foundation's institutional concerns regarding privacy and the processing of personal data.

The provision of personal data in the context of browsing the Website implies knowledge and express acceptance of the conditions contained in this Privacy Policy.


  • Recolha e tratamento de dados pessoais

 

1.1. A Fundação

A Fundação é a entidade responsável pelo tratamento dos dados pessoais dos Utilizadores, podendo para o efeito tratar tais dados diretamente e/ou através de entidades subcontratadas para o efeito. Os dados pessoais recolhidos através do Website serão tratados nos termos ora descritos e para efeitos de prestação das informações, produtos e funcionalidades disponibilizadas, bem como para efeitos de cumprimento de obrigações legais e regulatórias da Fundação.

 

1.2. Utilização do Website

O acesso e navegação em geral no Website não implicam necessariamente a disponibilização de dados pessoais. No entanto, o acesso a certos tipos de informação implica a disponibilização de um conjunto de dados pessoais (por exemplo, informação de natureza pessoal relativa à identificação do Utilizador. Nestes casos, apenas será possível usufruir das funcionalidades, produtos e serviços em questão caso disponibilize os dados pessoais solicitados, os quais serão tratados exclusivamente nos termos e para os efeitos ora descritos.


1.3 Identification data

When subscribing to the Newsletter, the Foundation collects a set of personal data. To this end, personal data is requested and must be provided, otherwise the registration process cannot be completed. The data collected by the Foundation during registration and which must be filled in are name, e-mail address and date of birth. In order to complete the registration to better segment the public, the Foundation may also collect additional data, which is optional.

1.4 Purchasing data

In the context of using the Website, and with your express consent, the Foundation will process the personal data necessary to manage purchases made from the Website and to fulfil the legal obligations applicable to the Foundation. This personal data essentially refers to your name, e-mail address, telephone number, VAT number, address, as well as the amount, identification of the establishment and products/services purchased. The information collected will also be processed by the Foundation in order to draw up a purchase history for each User.


1.5 Profiling data

On the basis of the personal data collected and with your consent, the Foundation may process such data for the purposes of profiling and designing cultural, promotional and institutional communications tailored to your interests and preferences. Your profile will be created on the basis of information made available through your browsing experience, information made available through the Website and other databases to which the Foundation has access, for the purposes of marketing, sending institutional information and presenting new products, services and initiatives.



  • Processing of personal data

2.1 The Foundation processes personal data for the purposes of managing and using the functionalities available on the Website, such as processing Users' purchases, responding to contact requests or requests, processing applications, as well as compiling statistics that allow us to understand how the Foundation can improve the level of services it provides.


2.2 If you expressly consent to this, your data may also be processed to send newsletters and institutional information, as well as promotional and direct marketing communications relating to the publicising of events, artistic, cultural, educational and scientific activities and other Foundation initiatives, by automated means such as SMS, email, telephone and digital platforms.


2.3 You may, at any time, withdraw your consent to the data processing indicated in the previous paragraph. If you withdraw your consent, the data will no longer be processed for this purpose, which does not invalidate the processing carried out up to that date on the basis of your consent.


  • Communication of personal data

3.1. The Foundation may transmit your data to subcontractors for the purposes mentioned above, under the terms of the contracts signed with them.


3.2 The Foundation may also, for the fulfilment of legal obligations, the completion of operations carried out through the Website, or on the basis of the consent you provide for this purpose, communicate your data to third parties, be they partners, sponsors or other entities with whom the Foundation establishes similar relationships, financial/payment institutions; competent entities, under the terms of the law.



  • User rights

4.1 Under the terms of the applicable legislation, you may at any time request access to personal data concerning you, as well as its rectification, erasure or restriction of processing, the portability of your data, or object to its processing. You can exercise these rights directly by sending an email or by writing to the Foundation using the contact details provided in point 7 below.


4.2 You can also obtain confirmation that the personal data concerning you is being processed, as well as access to it. If you so request, a copy of the data being processed may be made available to you.


4.3 Under the terms of the law, you have the right to withdraw your consent to the processing of your data for the purposes indicated using the contact details provided here.


4.4 Under the terms of the law, you also have the right to withdraw your consent at any time, without prejudice to the processing carried out up to that date, based on the consent previously given, remaining entirely valid.


4.5 You also have the right, under the terms of the applicable legislation, to request the restriction of processing or the portability of your data, provided the legal conditions are met. To this end, you should submit a request to the contacts mentioned in 4.1.



  • Retention of personal data

5.1. The personal data required for registration purposes will be kept for as long as you are interested in remaining subscribed to the Newsletter.


5.2 Other personal data collected through the Website will be kept for the period of time necessary for the Foundation to make available the products and information provided, in order to facilitate the purchase/payment processes and the provision of information requested by Users. The data collected for the purpose of sending newsletters and other institutional and marketing communications from the Foundation will be kept for as long as you have given your consent for this purpose, and will be deleted once you have withdrawn your consent and/or ticked the "unsubscribe" option in any of our communications.


  • Complaints

Without prejudice to any other administrative or judicial remedy, the User has the right to lodge a complaint with the National Data Protection Commission or another competent supervisory authority under the terms of the law, if he/she believes that the processing of his/her data by the Foundation violates the legal regime in force at any given time.


  • Questions

If you have any questions regarding the processing of your personal data and the exercise of the rights conferred on you by the applicable legislation and, in particular, referred to in this Policy, please contact us at the following addresses:

cultura@casademateus.pt

Casa de Mateus - 5000-291 Vila Real

+351 259 323 121

  • Changes to the terms of processing personal data

The Foundation may change this Privacy Policy at any time. These changes will be duly publicised through the pages of the Website.



Data Policy

Schedule

Monday to Friday 

9am to 5pm

Saturday and Sunday

9am to 5:30pm

Contacts

+351 259 323 121

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Program

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